Summary of Cliff Kuang & Robert Fabricant's User Friendly

Please note: This is a companion version & not the original book.

Sample Book Insights:

#1 The worst nuclear accident in American history began with a clog in the basement of a lonely hour. The plant’s operators were unable to figure out what the hell was going on, and the taint of that chaos would linger for hours.

#2 The control room was extremely busy that day. The water level in the reactor’s pulmonary loop, which cools the reactor, was dropping. The pressure in the system was rising. The men switched off the emergency pumps to keep them from adding more water to the core.

#3 At 6 a. m. , the catastrophe has taken on a sickening momentum. No one knows how much radiation is leaking from the reactor core, and instruments in the control room aren’t making sense.

#4 When you look hard at machine disasters, you can usually find a design problem. The only reason I had thought to explore the history of Three Mile Island was because I suspected that when you look at monumental machine disasters, you can usually find a design problem.